Fit and order support
Not sure about sizing? Waiting on delivery? Need to exchange something? We handle all of it by email.
- Support
- support@tryshaper.com
- Phone
- 1-888-682-1766
- Desk hours
- 9–5 Eastern, Monday to Friday
- We reply
- Within a working day
For the perfect fit
Tell us your usual size and measurements and we’ll recommend the right fit. For order issues, send your order number and the email on the account.
Order shortcuts
- Delivery status Track my delivery , updated live
- Size exchange Message us the day you order, or use the return route below
- Returns The refund policy covers swaps too
Getting the fit right matters more to us than getting the sale — ask before you buy.